Insurers FAQs

Our costs can vary depending on your claims support needs. Please contact our Business Development Team to discuss and receive a bespoke service list rate based on your needs – andrew.pepler@corpore.co.uk

Once an Initial Needs Assessment has been completed with the Injured Party, the assigned Case Manager will draw up a rehabilitation plan that acknowledges injuries, possible barriers to recovery that need to also be addressed in rehabilitation and communally agreed goals to motivate progression in the process. This plan will outline costs for each of the suggested interventions based on previously agreed contracted prices. The rehabilitation plan is sent to the instructing parties for review and approval of funding and nothing will be instigated until confirmation has been agreed. The plan is reviewed regularly throughout rehabilitation to check progress or any required changes and an updated report is sent to instructing parties with any updated funding requests for approval.

Initial Needs Assessments are completed within ten working days of a successful contact with the Injured Party. We then provide a comprehensive report of the assessment to you within ten working days of the assessment.

Following successful contact with the Injured Party, we will complete a telephone assessment within five working days, and then provide you with the report five working days following assessment completion.

As part of our contracted agreement, you will receive a monthly Management Information report that outlines the information of every case you refer to us and the outcomes so far.

Upon receipt of your referral, an acknowledgement will be sent to within one working day.

We will contact the Injured Party within two working days of receiving a completed referral via telephone and make three attempts to get in touch with them.

Using our accessible Case Manager CV Search Portal you can review the CV’s of specific Case Managers most suited to your case. By specifying the injury details, location of your Injured Party, any specific professional body or clinical qualifications required, you can view up 5 suitable Case Manager CV’s which will be downloaded to your inbox. Identify the most suitable support for your case today.