Expert Case Management to Empower Recovery
We’ve spent over 27 years of experience delivering the highest quality rehabilitation and absence case management services to insurers, to solicitors, and to employers.
Work that’s been expertly handled by over 60 clinical Case Managers, team leaders and managers operating all over the UK – giving help, advice and assistance wherever it’s needed.
It’s been worth it. We’ve helped over 250,000 people achieve an optimum recovery after an accident, injury or illness. Two hundred and fifty thousand. And our work doesn’t stop there.
All that expertise, and all that experience, all combined to do one thing. To support you as your expert case management partner, empowering recovery.
Our core values
Outcome Focused
Delivering on our promise and reaching a positive result is at the core of what we do.
Knowledge
With continuous investment in learning and self-development, we maintain the highest level of industry knowledge to share with our customers and clients.
Integrity
We believe in honesty and transparency when collaborating with customers, clients, stakeholders and colleagues.
Trust
Having successfully supported over 250,000 back to optimum recovery, we are the trusted provider of choice for many.
Collaboration
We work together with customers, using expert case management to empower recovery.
Meet our Team
Senior Management Team
Operations Management
Clinical Management
Business Development and Customer Relationship
Case Management
IT
Marketing
Senior Management Team
Operations Management
Clinical Management
Business Development and Customer Relationship
Case Management
IT
Marketing
Leanne Ayres
General Manager
Leanne Ayres
General Manager
Andy Pepler
Head of New Business
Andy Pepler
Head of New Business
Michael Davis
Strategic Accounts Director
Michael Davis
Strategic Accounts Director
Stephen Shattock
Head of Finance
Stephen Shattock
Head of Finance
Close
Leanne Ayres
General Manager
With twenty years of experience within NHS operations and having worked within handl Group for the last fifteen years in operational positions, Leanne has an excellent understanding of the case management, treatment and diagnostic processes that support rehabilitation. She also has a keen eye for identifying improvements that can be made in those processes to provide a better service to customers and clients within the personal injury sector. Combined with her open and honest approach, not just with our customers but with internal teams too, Leanne is focused on collaboration and continuous evolution to ensure we maintain high standards of case management, treatment and diagnostic services.
Close
Andy Pepler
Head of New Business
Having previously worked as a Sports Therapist and Case Manager, Andy brings a clinical perspective and excellent understanding of what clients need from rehabilitation to his role. Coupled with his customer focus, Andy is dedicated to supporting Insurers, Claimant and Defendant Solicitors within the personal injury sector and working with them to ensure they receive excellent case management, treatment and diagnostic services.
Close
Michael Davis
Strategic Accounts Director
With Michael's experience in a range of claims-related, rehabilitation and business management roles, he has developed extensive knowledge on how to tailor our case management, treatment and diagnostic processes for the benefit of our customers and injured clients. With his passion for making a difference in rehabilitation, he also motivates internal teams to work collaboratively to deliver outstanding services. Michael takes the time to listen to the needs of his customers and identifies solutions within our services that will benefit their personal injury claims.
Close
Stephen Shattock
Head of Finance
After joining handl Group in 2004, Stephen has not just experienced his own professional development, but also witnessed the evolution of group and Corporé and The Treatment Network. His focus now is to ensure we maintain advancement in our case management, treatment and diagnostic services. He also encourages his team to work collaboratively with all other areas of the business to ensure we deliver on our promises and services to customers and injured clients.
Lynn Wood
Head of Operations
Lynn Wood
Head of Operations
Lacey Ferguson
Operations Team Manager
Lacey Ferguson
Operations Team Manager
Sam Adam
Compliance Manager
Sam Adam
Compliance Manager
Close
Lynn Wood
Head of Operations
Guaranteeing Corporé and The Treatment Network's services remain of an exceptional quality and provide maximum efficiency to our customers within the personal injury sector is Head of Operations, Lynn Wood. Using collaboration and motivation, Lynn ensures we provide first-class service delivery whilst nurturing an environment of innovation and proactivity.
Close
Lacey Ferguson
Operations Team Manager
Lacey oversees the case management, treatment and diagnostic services within both Corporé and The Treatment Network. Her role is to ensure our services remain of an excellent standard and quality for our customers and injured clients. She's also focused on training her team and motivating them to achieve the best possible outcomes for our customers and injured clients. Having developed her professional career over time at Corporé, Lacey understands what it takes to maintain excellent service standards and focuses on motivating her team to realise and deliver this level too.
Close
Sam Adam
Compliance Manager
After joining Corporé and The Treatment Network in 2013, Sam has expanded his professional development across most of our departments. This means he has an outstanding and extensive understanding of the internal processes that make up our exceptional services and the requirements needed to keep our processes safe, trustworthy and in line with customer guidelines. Sam is responsible for creating all our company policies, as well as ensuring we remain compliant with customer and industry standards, data secure and aware of our environmental and social impact to safeguard and maintain excellent quality in our case management, treatment and diagnostic services.
Conor McCann
Head of Clinical
Conor McCann
Head of Clinical
Katherine Keenan
Clinical Lead for Multi-Trauma
Katherine Keenan
Clinical Lead for Multi-Trauma
Chris Simporis
Clinical Lead for Catastrophic Case Management
Chris Simporis
Clinical Lead for Catastrophic Case Management
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Jane Rees
Clinical Lead for Desktop Case Management
Jane Rees
Clinical Lead for Desktop Case Management
Close
Conor McCann
Head of Clinical
As Head of Clinical, Conor has an excellent understanding of the standards we need to maintain to ensure we provide quality case management, treatment and diagnostic services. Conor's clinical prowess was developed from qualifying as an Occupational Therapist, then working as a Case Manager, before moving onto more clinically focused management roles. His understanding of the case management process and the standards required to maintain an excellent service with optimum outcomes for our customers and clients enables him to provide clear direction and guidelines on clinical quality. This in turn ensures we maintain an excellent clinical standard in our services.
Close
Katherine Keenan
Clinical Lead for Multi-Trauma
Katherine is a dedicated and results-driven Occupational Therapist whose clinical experience has been developed internationally. She now specialises in trauma & orthopaedics, elderly care, psychiatry and post-surgical rehabilitation and is highly skilled at coordinating complex discharges and ensuring smooth execution by leveraging a strong network of contacts, spanning rapid response, care agencies, district nursing and community therapy. Katherine has developed her role as a Case Manager over the years and now works as a Clinical Lead for Multi-Trauma within our team, supporting and guiding other Case Managers in their cases.
Close
Chris Simporis
Clinical Lead for Catastrophic Case Management
Since commencing his clinical career as an Occupational Therapist, Chris has focused particularly on neurological rehabilitation. This has enabled him to develop extensive experience in brain injury rehabilitation. Now, as a Case Manager, along with brain injuries, he also supports clients with amputee rehabilitation and spinal cord injuries. Within his professional career, Chris has also gained extensive experience leading and managing multi-disciplinary teams. This has led him to become a Clinical Lead at Corporé, but also complements his passion for adapted sports as he is also a wheelchair basketball coach.
Close
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Since qualifying as an Occupational Therapist in 2004, Andrea has developed extensive clinical experience in a broad variety of complex multi-trauma injuries. She's also gained extensive clinical leadership experience before becoming a Clinical Lead for Multi-Trauma services at Corporé. As well as providing bespoke assessments to better understand the needs and progress of her clients' rehabilitation, Andrea is also trained to provide Functional Capacity Evaluations (FCE's).
Close
Jane Rees
Clinical Lead for Desktop Case Management
Jane has worked as a Case Manager in both Australia and the UK since 2006. In this time, she has gained extensive clinical leadership experience in Multi-Trauma, Catastrophic and now the Desktop team. With specialisms in musculoskeletal and orthopaedic injury, Jane supports an effective and sustainable return to work and function, using a range of assessments to ensure her clients regain their independence safely.
Nicola Crompton
Strategic Relationship Manager
Nicola Crompton
Strategic Relationship Manager
Brionie Cook-Scowen
Business Development Manager
Brionie Cook-Scowen
Business Development Manager
David Powell
Account Manager
David Powell
Account Manager
Close
Nicola Crompton
Strategic Relationship Manager
Nicola has a scientific background, holding a BSc in Biology and a master’s degree in Physiotherapy. This drive to use her clinical knowledge drew her to the case management industry, where she advanced from case management roles to a management position, overseeing the clinical governance and quality of treatment services. As a self-professed people person, Nicola wanted to use her clinical experience and understanding of quality case management services to help customers find solutions and essential support in the personal injury sector and focuses on maintaining excellent relationships to deliver optimum outcomes for her clients.
Close
Brionie Cook-Scowen
Business Development Manager
Following 15 years working in legal services, mostly in a medico-legal environment, Brionie has developed an excellent understanding of the personal injury sector and its ever-changing landscape. She is focused on developing meaningful relationships with her customers with a view to help identify sustainable solutions that support their claim processes and support their injured clients.
Close
David Powell
Account Manager
David has spent the entirety of his career focused on developing meaningful and lasting professional relationships. This is how he is able to develop excellent customer experiences. David feels strongly about the importance of outstanding customer service and is dedicated to improving experiences, identifying solutions and working collaboratively to achieve optimum outcomes.
Conor McCann
Head of Clinical
Conor McCann
Head of Clinical
Yifat Bassist
Rehabilitation Case Manager
Yifat Bassist
Rehabilitation Case Manager
Yewande Akinlade
Rehabilitation Case Manager
Yewande Akinlade
Rehabilitation Case Manager
Vrushali Shetye
Rehabilitation Case Manager
Vrushali Shetye
Rehabilitation Case Manager
Sophie Taylor
Rehabilitation Case Manager
Sophie Taylor
Rehabilitation Case Manager
Saral Pankhania
Rehabilitation Case Manager
Saral Pankhania
Rehabilitation Case Manager
Sam Clayton
Rehabilitation Case Manager
Sam Clayton
Rehabilitation Case Manager
Rachel Treanor
Rehabilitation Case Manager
Rachel Treanor
Rehabilitation Case Manager
Pam Clarke
Rehabilitation Case Manager
Pam Clarke
Rehabilitation Case Manager
Michelle Purvis
Rehabilitation Case Manager
Michelle Purvis
Rehabilitation Case Manager
Marian Wilson
Rehabilitation Case Manager
Marian Wilson
Rehabilitation Case Manager
Lynne Powell
Rehabilitation Case Manager
Lynne Powell
Rehabilitation Case Manager
Louise Halliday
Rehabilitation Case Manager
Louise Halliday
Rehabilitation Case Manager
Loretta Musapatike
Rehabilitation Case Manager
Loretta Musapatike
Rehabilitation Case Manager
Carly Power
Rehabilitation Case Manager
Carly Power
Rehabilitation Case Manager
Michelle Mcleod
Rehabilitation Case Manager
Michelle Mcleod
Rehabilitation Case Manager
Leanne Sharp
Rehabilitation Case Manager
Leanne Sharp
Rehabilitation Case Manager
Lara Broadwell
Rehabilitation Case Manager
Lara Broadwell
Rehabilitation Case Manager
Gabrielle Fairgrieve
Rehabilitation Case Manager
Gabrielle Fairgrieve
Rehabilitation Case Manager
Emma Vail
Rehabilitation Case Manager
Emma Vail
Rehabilitation Case Manager
Caroline Knighton
Rehabilitation Case Manager
Caroline Knighton
Rehabilitation Case Manager
Nicola Martyniak
Rehabilitation Case Manager
Nicola Martyniak
Rehabilitation Case Manager
Jamie Bell
Rehabilitation Case Manager
Jamie Bell
Rehabilitation Case Manager
Jo Rawlins
Rehabilitation Case Manager
Jo Rawlins
Rehabilitation Case Manager
Katherine Keenan
Clinical Lead for Multi-Trauma
Katherine Keenan
Clinical Lead for Multi-Trauma
Penny Richardson
Rehabilitation Case Manager
Penny Richardson
Rehabilitation Case Manager
Rachel Walters
Rehabilitation Case Manager
Rachel Walters
Rehabilitation Case Manager
Amy Judge
Rehabilitation Case Manager
Amy Judge
Rehabilitation Case Manager
Emma Mirwald
Rehabilitation Case Manager
Emma Mirwald
Rehabilitation Case Manager
Clair Jones
Rehabilitation Case Manager
Clair Jones
Rehabilitation Case Manager
Katy Cartwright
Rehabilitation Case Manager
Katy Cartwright
Rehabilitation Case Manager
Laura Grundy
Rehabilitation Case Manager
Laura Grundy
Rehabilitation Case Manager
Liana Finlayson
Rehabilitation Case Manager
Liana Finlayson
Rehabilitation Case Manager
Karen Ogle
Rehabilitation Case Manager
Karen Ogle
Rehabilitation Case Manager
Charli Binns
Rehabilitation Case Manager
Charli Binns
Rehabilitation Case Manager
Chris Simporis
Clinical Lead for Catastrophic Case Management
Chris Simporis
Clinical Lead for Catastrophic Case Management
Gemma Jones
Rehabilitation Case Manager
Gemma Jones
Rehabilitation Case Manager
Jen Johnson-Burke
Rehabilitation Case Manager
Jen Johnson-Burke
Rehabilitation Case Manager
Paul Brandon
Rehabilitation Case Manager
Paul Brandon
Rehabilitation Case Manager
Rachael Brown
Rehabilitation Case Manager
Rachael Brown
Rehabilitation Case Manager
Lydia Moore
Rehabilitation Case Manager
Lydia Moore
Rehabilitation Case Manager
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Jane Rees
Clinical Lead for Desktop Case Management
Jane Rees
Clinical Lead for Desktop Case Management
Charlotte Bolton
Rehabilitation Case Manager
Charlotte Bolton
Rehabilitation Case Manager
Rowan Varley-Doran
Rehabilitation Case Manager
Rowan Varley-Doran
Rehabilitation Case Manager
Laura Chacksfield
Rehabilitation Case Manager
Laura Chacksfield
Rehabilitation Case Manager
Rebecca Clemence
Rehabilitation Case Manager
Rebecca Clemence
Rehabilitation Case Manager
Andrea Fields
Vocational Case Manager
Andrea Fields
Vocational Case Manager
Lisa Mynott-Smith
Rehabilitation Case Manager
Lisa Mynott-Smith
Rehabilitation Case Manager
Close
Conor McCann
Head of Clinical
As Head of Clinical, Conor has an excellent understanding of the standards we need to maintain to ensure we provide quality case management, treatment and diagnostic services. Conor's clinical prowess was developed from qualifying as an Occupational Therapist, then working as a Case Manager, before moving onto more clinically focused management roles. His understanding of the case management process and the standards required to maintain an excellent service with optimum outcomes for our customers and clients enables him to provide clear direction and guidelines on clinical quality. This in turn ensures we maintain an excellent clinical standard in our services.
Close
Yifat Bassist
Rehabilitation Case Manager
Yifat has a range of clinical experience supporting individuals with spinal cord injuries, amputations, complex orthopaedic trauma and brain injuries. For several years, she managed rehabilitation for terror attack victims. She also worked for the Ministry of Defence, overseeing the provision of orthopaedic equipment, including orthosis and prostheses, and managing amputee rehabilitation from prosthesis fitting to functional independence. As a Case Manager, she expertly manages the full assessment and rehabilitation process for adults with complex multi-orthopedic trauma, spinal cord injuries, amputations, and brain injury. She is dedicated to supporting her clients’ return to work, helping them regain their economic and professional potential and enjoy meaningful activities once again.
Close
Yewande Akinlade
Rehabilitation Case Manager
As a Case Manager, Yewande has developed a keen understanding of the impact injuries can have on a person's life. Throughout her career, Yewande has worked as part of many multidisciplinary teams. In particular, she worked within a multidisciplinary team playing a key role in enabling physical activity for health promotion and disease prevention. She is experienced in undertaking immediate needs assessments and is adept at identifying and overcoming barriers to appropriate rehabilitation.
Close
Vrushali Shetye
Rehabilitation Case Manager
As a Case Manager, Vrushali supports clients with complex neurological, brain and orthopaedic conditions. She has experience managing hospital discharge for safe return to home, including working with social services and safeguarding teams to assure client safety. Vrushali also has a strong focus on vocational rehabilitation and can identify the most appropriate assessments to support a return to work. Her approach and philosophy to rehabilitation is to create excellent engagement with her clients and agree SMART goals that achieve the best possible outcomes.
Close
Sophie Taylor
Rehabilitation Case Manager
Sophie holds a mixed caseload of brain injuries and complex needs. She is adept at managing the end-to-end planning, coordination and assessment of complex rehabilitation packages for spinal injury, brain injury, amputation and complex orthopaedic issues. She also has experience in establishing complex care packages in the community, including Support Worker recruitment, supervision, training and development. Sophie is also an Advanced BABICM Member.
Close
Saral Pankhania
Rehabilitation Case Manager
Since qualifying as an Occupational Therapist, Saral has gained specialist experience in inpatient care with a focus on complex orthopaedic and spinal cord injury rehabilitation. She has extensive knowledge of complex care assessments, intervention and treatment planning, specifically for physical, psychological and chronic pain rehabilitation. She is also adept at understanding complex pathologies and completing treatment plans with a person-centred, holistic approach, focusing on the injured client's needs, goals and rehabilitation outcomes.
Close
Sam Clayton
Rehabilitation Case Manager
Throughout Sam's clinical career, she has worked alongside Social Workers, Physiotherapists and Occupational Therapists in Multidisciplinary teams, bringing Health and Social care together to provide an exceptional service and ensuring the effective implementation of care plans. As a Case Manager, she supports clients with acquired brain injuries, spinal cord injuries and complex needs, empowering them to develop their full potential and fulfill their goals with a holistic, client-centered service. She has a particular interest and an aptitude for managing cases with complex injuries and rehabilitation journeys and is passionate about improving her knowledge to benefit her clients.
Close
Rachel Treanor
Rehabilitation Case Manager
Rachel's clinical career has significantly developed. She began as a staff nurse in acute respiratory medicine. She then specialised in cardiac care and worked as a sister on a Coronary Care Unit (CCU), providing care to acutely unwell cardiac patients as well as those admitted with end-stage cardiac failure. Cardiac rehabilitation was an important focus to Rachel who was active in promoting a healthier lifestyle to prevent future cardiac events, working as a strong leader and implementing many positive changes to enhance patient care and outcomes. She also worked as a Community Matron which involved being a Case Manager for patients with a variety of physical and psychological conditions, including neurological, respiratory, orthopaedic and vascular illnesses. She now proficiently supports clients with brain injuries and complex orthopaedic injuries.
Close
Pam Clarke
Rehabilitation Case Manager
Pam became a Case Manager in 2019, using a creative and empathetic approach to motivate and support her clients to achieve their goals. She’s experienced at coordinating independent living trials, securing appropriate accommodation for her clients, through either statutory services or the private sector, alongside overseeing any necessary adaptations. She has excellent communication skills, in both written and verbal forms, enabling her to interact effectively with her clients, their support networks and stakeholders. Pam also has a sound understanding of the Mental Capacity Act, the Deprivation of Liberty Safeguards and extensive experience working alongside Court of Protection Colleagues.
Close
Michelle Purvis
Rehabilitation Case Manager
Michelle works with individuals with complex orthopaedic, brain and neuropathic injuries and amputations. She is highly proficient in undertaking functional assessments and is also adept in supporting cognitive rehabilitation, including memory strategies and memory prompting. As an Occupational Therapist, she set up and led a community Occupational Therapy team to assist individuals with mental health conditions who live independently. Michelle has a rigorous knowledge of the litigation process and is adept at building positive relationships with all parties to support the delivery of optimal client outcomes.
Close
Marian Wilson
Rehabilitation Case Manager
Marian has been a qualified Registered General Nurse for over thirty years, mainly working within catastrophic spinal cord and brain injury units. As a Case Manager, she has extensive experience working within the legal process, providing rehabilitation for clients with spinal cord injuries, complex orthopaedic injuries and brain injury. She has also taught management of disability to clients on rehabilitation wards. She has an extensive network of suppliers of spinal and brain injury treatment, equipment and assistive technology and also special needs teachers and coordinators.
Close
Lynne Powell
Rehabilitation Case Manager
Lynne has worked in a variety of clinical settings, including General and Trauma ICU, Neurosurgical, Acute Stroke, Rehabilitation and NHS Continuing Healthcare. These roles have provided Lynne with invaluable experience of working with patients who have complex needs that require careful co-ordination and management. Since becoming a Case Manager in 2019, Lynne has gained considerable experience in managing clients with acquired brain injuries and spinal injuries, as well as multiple complex orthopaedic and abdominal injuries. She works closely with clients, families and professionals to achieve the best outcomes for her clients. She is also an Advanced Case Manager for BABICM.
Close
Louise Halliday
Rehabilitation Case Manager
Louise holds a mixed caseload of clients with brain injuries and complex needs. She is adept at managing the end-to-end planning, coordination and assessment of complex rehabilitation packages for spinal injury, brain injury, amputation and complex orthopaedic issues. She also has experience in establishing complex care packages in the community, including Support Worker recruitment, supervision training and development. Louise was a founding member of the award-winning Frailty service in a Manchester Hospital in 2014. She also has a special interest in working with clients with a background of Neurodiversity.
Close
Loretta Musapatike
Rehabilitation Case Manager
Loretta's main clinical role has been as a a Paediatric Nurse, but she's also worked in in emergency departments, intensive care and high dependency units. She's also been a Nurse Manager for a complex homecare provider where she set up and managed care packages for children and adults with spinal cord and brain injuries in their own homes. Loretta is experienced in completing thorough assessments and formulating bespoke rehabilitation plans to deliver holistic, person-centered rehabilitation, whilst also working as part of a multi-disciplinary team.
Close
Carly Power
Rehabilitation Case Manager
Carly is a Senior Occupational Therapist who is proficient in managing the assessment and treatment of adults and children with a diverse variety of injuries and conditions. She has gained extensive experience identifying immediate care, manual handling and equipment needs for adults and children following trauma, brain injury, complex neurological and oncology/ palliative conditions and physical disabilities. She also is adept at developing home rehabilitation programmes.
Close
Michelle Mcleod
Rehabilitation Case Manager
Michelle has extensive experience working under pressure with complex cases and multi-trauma injuries. She worked in a neuro intensive care unit as well as within neurosurgery and trauma for over twenty years. She also worked at the Walton Centre in a variety of roles, managing critical care, theatres and surgical wards as well as holding a variety of roles, including quality and Governance. She believes in providing holistic support to her clients and their families from initial trauma and throughout the recovery process, focusing on client-centred care.
Close
Leanne Sharp
Rehabilitation Case Manager
With Leanne's extensive experience of trauma care, she is able to motivate and empower her clients to achieve optimum outcomes from their rehabilitation. Her caseload includes complex orthoapedic injury, psychological trauma and acquired brain injury for both adults and paediatrics. Leanne also has experience as a Nurse Case Manager where she developed her skills at supporting clients through their medical and rehabilitation journey. She collaborates proficiently with multi-disciplinary teams, using effective communication to achieve the best possible outcomes in her cases. Leanne considers communication an essential aspect of rehabilitation, something she learnt from her time as a Critical Care Nurse in the Middle East where it was essential for her to learn basic Arabic to provide effective care.
Close
Lara Broadwell
Rehabilitation Case Manager
Before becoming a Rehabilitation Case Manager, Lara's career began in a range of different clinical areas. She developed further rehabilitation experience when working in Australia, collaborating in a challenging behaviour multi-disciplinary team for adults with learning disabilities and supporting individuals to overcome trauma following catastrophic loss and help them focus on an optimum return to work and function. She is proficient in supporting individuals following major trauma incidents and providing complex multi-trauma rehabilitation, neurology – including brain injury – as well as amputation and pain management, including Complex Regional Pain Syndrome. Lara is a firm believer in maximising her clients' independence and quality of life.
Close
Gabrielle Fairgrieve
Rehabilitation Case Manager
Gabrielle found her specialism in burns and plastics through her clinical roles as an Occupational Therapist. She worked in an NHS major trauma centre and then moved on to treating admissions from intensive care and burns & plastics, trauma and orthopaedic patients, including military personnel. She then became a Clinical Specialist in burns and plastics, treating both adults and children in the Major Trauma Centre/National Burns, whilst also developing scar management and skin camouflage clinics for adults and paediatrics and advising consultants on functional burns reconstruction. Gabrielle has created highly effective rehabilitation pathways within the Midlands Burns Care Network and led service development activities across four burns services, delivering major performance improvements. She now leads the end-to-end assessment and treatment of clients with severe and catastrophic injuries.
Close
Emma Vail
Rehabilitation Case Manager
Across her career, Emma has gained experience in a variety of clinical areas including, Neurology, Orthopedics, HDU, ITU and inpatient Neurological-rehabilitation. Whilst working in the acute sector and community environment, Emma dealt with complex orthopedic traumas and neurological cases, including acquired brain injuries, spinal cord injuries and amputations. Spinal cord injuries, as well as complex multi-trauma, are her main injury support focus now as a Case Manager, providing communicative, empathetic and sensitive rehabilitation case management in Scotland and the Scottish Islands.
Close
Caroline Knighton
Rehabilitation Case Manager
Caroline is an accomplished Registered General Nurse who specialises in complex health needs. She is adept in prescribing, coordinating and overseeing complex rehabilitation programmes for spinal injury, brain injury, amputation and acquired neurological issues (e.g. brachial plexus, FND). She also has management experience, achieving a Diploma in Professional Management Studies, working in a Business Manager role operating in the NHS and as a Clinical Manager at Ealing Hospital. Caroline has also been Director of Clinical Services at Disability Essex, a charity devoted to the reablement of clients following acquired disabilities, predominantly spinal injury, amputation and acquired brain injury. Her extensive experience enables her to coordinate complex rehabilitation plans effectively and collaborate with multi-disciplinary teams to achieve optimum outcomes for her injured clients.
Close
Nicola Martyniak
Rehabilitation Case Manager
As a results-driven, client-centred Case Manager, Nicola is focused on helping Injured Parties return to optimum independence and work. She has worked in a variety of clinical and rehabilitation settings, including Wrightington Hospital, where she was involved in complex assessment and discharge planning for those with complex orthopaedic needs. She is excellent at managing the end-to-end planning, coordination and assessment of rehabilitation plans for complex poly-trauma, brain injury and amputation. She also has extensive experience working closely with the court of protection and is a volunteer at a Family Magistrate.
Close
Jamie Bell
Rehabilitation Case Manager
Following his qualification in Physiotherapy in 2015 and nine years completing his rotations in the NHS, which included working in a specialist amputee unit, Jamie specialised in community physiotherapy and neurophysiotherapy where he supported individuals with long-term brain injuries. This led to working extensively with clients with brain injuries and neurological disorders with a focus on improving quality of life alongside his client's personal goals. He now uses this experience to support clients with catastrophic injuries, helping them return to their own homes, using both private and statutory service intervention, and re-engage with meaningful activities.
Close
Jo Rawlins
Rehabilitation Case Manager
As well as working in NHS and private services, Jo also worked in Social Services, developing adaptations and specialist equipment to increase client independence. She also completed community and hospital assessments to prevent unnecessary hospital admissions and supported clients with learning disabilities in developing daily living skills and increasing independence. Jo has extensive experience managing clients with neurological conditions, orthopaedic injuries, amputations, spinal injuries and muscular dystrophy. As a Case Manager, Jo focuses on empowering independence and has worked with individuals with learning disabilities, assisting the transition to independent living, setting goals regarding personal care and domestic activities, supervising carers and monitoring progress.
Close
Katherine Keenan
Clinical Lead for Multi-Trauma
Katherine is a dedicated and results-driven Occupational Therapist whose clinical experience has been developed internationally. She now specialises in trauma & orthopaedics, elderly care, psychiatry and post-surgical rehabilitation and is highly skilled at coordinating complex discharges and ensuring smooth execution by leveraging a strong network of contacts, spanning rapid response, care agencies, district nursing and community therapy. Katherine has developed her role as a Case Manager over the years and now works as a Clinical Lead for Multi-Trauma within our team, supporting and guiding other Case Managers in their cases.
Close
Penny Richardson
Rehabilitation Case Manager
As an Occupational Therapist, Penny was actively involved in the development and clinical governance of acquired brain injuries, adult mental health, orthopaedics, forensics and early intervention services. Penny has also developed, implemented and managed an Occupational Therapy service within a private rehabilitation unit for adults with acquired brain injuries and/or complex mental health care needs. She is a person-centred, effective, evidence-based Rehabilitation Case Manager and proficiently coordinates multi-disciplinary teams to achieve optimum outcomes.
Close
Rachel Walters
Rehabilitation Case Manager
Rachel specialises primarily in trauma & orthopaedics and has significant experience of polytrauma. She drives optimal client outcomes through a holistic and hands-on approach, including attending medical and discharge planning appointments and overseeing the planning and execution of complex care plans. She also delivers vocational rehabilitation, liaising with clients, employers, advisors, occupational health, HR and other stakeholders to support clients in restoring their economic and professional potential within exceptional timeframes.
Close
Amy Judge
Rehabilitation Case Manager
Amy developed clinical experience as a qualified nurse in Learning Disabilities since 2014. She has supported children, young persons and adults who have a Learning Disability, mental illness, complex care needs, integrating health needs and multi-trauma injuries. She also worked privately within a community setting caring for a young child who sustained a brain injury due to a motor incident. As part of this, she collaborated with a multi-disciplinary team and trained a full care team to effectively assist with rehabilitation. She now focuses on supporting adults with acquired brain injuries and/or stroke; and mental health conditions.
Close
Emma Mirwald
Rehabilitation Case Manager
Emma's extensive nursing experience has focused on supporting individuals with long-term care needs. She has gained experience in supporting individuals, and their families, with complex medical conditions and long-term disabilities, including acquired brain injury, spinal injury, neurological conditions and orthopaedic injuries. She empowers and motivates her clients to take control of their own long-term conditions, helping them live as independent lives as possible.
Close
Clair Jones
Rehabilitation Case Manager
Clair is an accomplished Senior Occupational Therapist who has provided managerial and leadership expertise and delivered community and statutory rehabilitation, intermediate care and rapid response functions. She's developed her case management role to more than supporting a range of complex conditions, including orthopaedic trauma, hand and upper limb injuries and amputee rehabilitation. As a Case Manager, Clair has also used her experience within the social care and council housing sector to support housing adaptations and specialist equipment provision. She also has extensive experience managing complex vocational rehabilitation and neurological rehabilitation packages.
Close
Katy Cartwright
Rehabilitation Case Manager
Having worked as a Case Manager since 2007, Katy is proficient in coordinating complex care packages and building and leading high-performing multi-disciplinary teams. She focuses on supporting clients with a range of complex conditions in restoring their economic and professional potential via robust vocational rehabilitation. This includes supporting those unable to return to their previous employment in finding purpose through meaningful voluntary activities and alternative employment.
Close
Laura Grundy
Rehabilitation Case Manager
Laura has gained a vast array of clinical experience in musculoskeletal, neurological, orthopaedics and rheumatological conditions for adults, elderly patients and children aged 0-19. This has led her to proficiently support paediatric neurological conditions, acquired brain injuries, musculoskeletal and orthopaedic injuries as a Case Manager. She is adept at creating complex discharge plans and focuses on helping her clients achieve optimum outcomes in their rehabilitation.
Close
Liana Finlayson
Rehabilitation Case Manager
Liana is highly skilled in the assessment and rehabilitation of neurological conditions, amputation and prosthetics, stroke and brain injuries. Throughout her career, she has efficiently coordinated with high-performing multi-disciplinary teams, collaborating with specialists to drive optimum outcomes for her clients. She is dedicated to helping her clients achieve their goals and return to their meaningful activities.
Close
Karen Ogle
Rehabilitation Case Manager
Karen has worked in the personal injury sector with physiotherapy clients since 1996. Within this, she has worked in elective and Traumatic Orthopaedic surgery, Head Injury, Spinal Injury, Multi-Trauma and Occupational Health rehabilitation. She believes in providing exceptional support to help clients return to safe and sustainable employment and works with broad multi-disciplinary teams to achieve this goal. As well as working as a Multi-Trauma Case Manager, she also specialises in brain and spinal injury rehabilitation.
Close
Charli Binns
Rehabilitation Case Manager
Following her qualification as a Physiotherapist, Charli went on to specialise in Neurological rehabilitation, working in some of the largest neuro rehab centres in the UK. She has facilitated many complex client journeys through acute care, long-term rehabilitation and discharge, with a focus on functional independence and client focused goals. She's also been able to provide supervision and training to others working in neurorehabilitation. As a person with a passion for learning, Charli has completed further training in spasticity management. She believes in developing her own knowledge to benefit her injured clients and is always willing to learn new skills and innovations to achieve optimum outcomes.
Close
Chris Simporis
Clinical Lead for Catastrophic Case Management
Since commencing his clinical career as an Occupational Therapist, Chris has focused particularly on neurological rehabilitation. This has enabled him to develop extensive experience in brain injury rehabilitation. Now, as a Case Manager, along with brain injuries, he also supports clients with amputee rehabilitation and spinal cord injuries. Within his professional career, Chris has also gained extensive experience leading and managing multi-disciplinary teams. This has led him to become a Clinical Lead at Corporé, but also complements his passion for adapted sports as he is also a wheelchair basketball coach.
Close
Gemma Jones
Rehabilitation Case Manager
Gemma has treated a wide range of patients from acute traumatic injuries to those with persistent pain. She has a wealth or specialist orthopaedic experience, including establishing a rapid recovery program following joint replacements and spinal surgery, including setting up post-operative care, equipment requirements and ongoing rehabilitation needs. As a Case Manager, she develops long-term, holistic rehabilitation plans, identifying and overcoming barriers to recovery to help her clients return to sustainable work in a safe and timely manner following complex multi-trauma injuries.
Close
Jen Johnson-Burke
Rehabilitation Case Manager
As part of Jen's clinical experience, she spent fourteen years post-qualification as a Physiotherapist in a range of NHS, private sector and case management roles. In this time, she managed the assessment and treatment of patients with complex orthopaedic injuries, neurological conditions, spinal injuries and musculoskeletal injuries. As a Case Manager, Jen is now adept at spearheading the planning, coordination and delivery of holistic and multi-disciplinary rehabilitation packages for complex orthopaedic and musculoskeletal injuries, lower and upper limb conditions and psychological injuries.
Close
Paul Brandon
Rehabilitation Case Manager
As a Physiotherapist, Paul gained experience across orthopaedics, musculoskeletal management, chronic pain management, rapid response, occupational health, palliative care and sports injuries within both the NHS and private healthcare. He is an accomplished Rehabilitation Case Manager with a track record of consistently delivering optimal client outcomes whilst managing complex cases from end-to-end.
Close
Rachael Brown
Rehabilitation Case Manager
Rachael is a highly effective Rehabilitation Case Manager with extensive experience of both inpatient and community rehabilitation. She has delivered rehabilitation programmes to individuals with long-term physical disabilities and cognitive impairments at home and has collaborated with multi-disciplinary teams, managing inpatient discharges, long-term community rehabilitation, grants for home adaptations and working in partnership with local authorities. With her main injury specialisms focusing on complex orthopaedic and musculoskeletal injuries, she focuses on achieving timely, sustainable recovery, including return to work, for her clients.
Close
Lydia Moore
Rehabilitation Case Manager
Lydia is a highly skilled nursing professional with a decade of post-qualification experience. She has significant experience leading the development and delivery of timely and effective bespoke rehabilitation packages for orthopaedic injury and post-surgery rehabilitation and is adept at collaborating with multi-disciplinary teams.
Close
Andrea Muir
Clinical Lead for Multi-Trauma Case Management
Since qualifying as an Occupational Therapist in 2004, Andrea has developed extensive clinical experience in a broad variety of complex multi-trauma injuries. She's also gained extensive clinical leadership experience before becoming a Clinical Lead for Multi-Trauma services at Corporé. As well as providing bespoke assessments to better understand the needs and progress of her clients' rehabilitation, Andrea is also trained to provide Functional Capacity Evaluations (FCE's).
Close
Jane Rees
Clinical Lead for Desktop Case Management
Jane has worked as a Case Manager in both Australia and the UK since 2006. In this time, she has gained extensive clinical leadership experience in Multi-Trauma, Catastrophic and now the Desktop team. With specialisms in musculoskeletal and orthopaedic injury, Jane supports an effective and sustainable return to work and function, using a range of assessments to ensure her clients regain their independence safely.
Close
Charlotte Bolton
Rehabilitation Case Manager
Charlotte first gained rehabilitation experience when studying as a Sports Therapist at university. In this time, she supported many different football teams, ranging from amateur to semi-professional, providing basic maintenance for players on and off the pitch, whilst also offering first-aid assistance pitch-side. This led her to provide sports rehabilitation to professional football team, Bolton Wanderers, assisting players following their injuries from post-op through to return to play and also offering soft tissue support and sports massage. Whilst Charlotte continues to provide sports rehabilitation as a volunteer at an amateur football club, her work now focuses on assessments, planning, providing appropriate treatments, exercise prescription and strengthening rehabilitation for a range of musculoskeletal pathologies from point of injury to returning to work or function, whilst also helping long-term clients with maintenance.
Close
Rowan Varley-Doran
Rehabilitation Case Manager
Rowan started her clinical career in a culturally diverse foundation, working with a multi-cultural population as an Occupational Therapist. She gained significant experience in acute neurology and acquired brain injury, as well as polytrauma and spinal cord injury. She prioritises her client's needs in rehabilitation to achieve optimum outcomes, helping them from hospital discharge through to vocational support.
Close
Laura Chacksfield
Rehabilitation Case Manager
Laura gained a broad range of experience as an Occupational Therapist within the NHS before specialising in Amputee rehabilitation. She has now been a Specialist Amputation Case Manager for over a decade, managing complex rehabilitation programmes for both upper and lower limb amputation, including prosthetic rehabilitation. She also worked in DMRC Headley Court, managing the rehabilitation of injured military personnel. In this time, she developed and delivered the OT service within the lower limb team, including amputee clients and complex musculoskeletal injuries. Laura is a results-driven Case Manager with considerable experience supporting individuals return to optimum independence.
Close
Rebecca Clemence
Rehabilitation Case Manager
With extensive industry experience in both single and joint instruction, the Expert Witness process and over 30 years clinical knowledge as a Registered General Nurse, Rebecca understands what is expected and required in case management. She supports individuals with a variety of long-term disabilities and complex medical needs, following life-changing injuries and uses a collaborative approach to achieve the best possible outcomes for her clients, empowering a lifestyle of quality.
Close
Andrea Fields
Vocational Case Manager
Andrea is an accomplished Vocational Case Manager who supports the end-to-end delivery of impactful vocational rehabilitation and coaching. She is renowned for supporting a diverse variety of clients in restoring their professional and economic potential within optimal timeframes. In addition, she has extensive experience as a Mental Health First Aid Instructor, delivering training to a wide range of clients, including employers, on understanding and supporting the mental health and wellbeing of others. She maintains strong relationships with employability and support services across the UK and Channel Islands and she is equipped with a strong knowledge of welfare benefits. Andrea has also been involved in the 2018 revision of the Code of Ethics and Conduct in Case Management Practice for VRA UK, BABICM and CMSUK.
Close
Lisa Mynott-Smith
Rehabilitation Case Manager
Lisa's nursing career involved working on a busy orthopaedic ward, assisting patients with activities of daily living and delivering post traumatic and surgical orthopaedic interventions and in A&E. This is also where she developed considerable experience with telephone triage and assessment through her work for NHS 111. As a Desktop Case Manager, this ability to work under pressure, identify solutions quickly and communicate clearly with people has been invaluable. She is proficient at developing bespoke rehab plans and making appropriate onward referrals to maximise recovery and facilitate timely, safe and sustainable return to work and function.
Paul Stuart
Head of Projects
Paul Stuart
Head of Projects
Close
Paul Stuart
Head of Projects
Paul has been a member of the handl Group since 2008. Since then, he has made significant professional development throughout a few of the different Group companies. He's held management positions and supported large operations and rehabilitation teams before an opportunity arose in the IT team as a Project Manager. Paul has always been interested in developing projects and now is Head of all projects within Corporé and The Treatment Network, helping us make our innovative visions a reality and streamlining our services and processes to benefit our customers and clients.
Izzy McDaniel
Sales and Marketing Coordinator
Izzy McDaniel
Sales and Marketing Coordinator
Close
Izzy McDaniel
Sales and Marketing Coordinator
For all communications, both internally and externally, Izzy is the person to speak to at Corporé. Having immersed herself in the exceptional services and the fantastic team of Corporé and The Treatment Network since 2021, Izzy has an excellent understanding of the dedication and focus that goes into delivering our case management, treatment and diagnostic services. She enjoys nothing more than to celebrate and share these achievements and help identify ways our support could help more people in the personal injury sector.
Our Clinical Governance
Setting the right standards, and meeting them
The whole Corporé team, from our senior leaders to each individual Case Manager, takes what we do seriously. We don’t cut corners, we don’t settle for ‘good enough,’ and we don’t ever let our standards slip. We’re totally, completely, entirely committed to setting exceptional standards. And to meeting them. Because if we don’t meet those standards, we’re at risk of letting you down.
We always follow our Clinical Governance guidelines at all times. Guidelines that explain how we treat injured parties, how we treat customers, and how we treat each other. It’s all about working together, using expert case management to empower recovery.
Our six key areas of clinical governance:
- Excellent clinical knowledge
- Constant clinical supervision
- Ongoing clinical training and development
- Structured case management skills framework
- Consistent internal processes
- Research and development
Download our Clinical Governance guidelines to view the full details of our standards.
We’re 100% committed to working together, to supporting you, and to working towards optimum outcomes for every individual
250,000 people helped to optimum outcomes is enough of a reward for the Corporé team.
But it’s always nice to be recognised for the hard work and effort we put into supporting so many people.
We’re the proud winners of:
- Insurance CX Awards “Customer Experience in a Crisis” 2024
- Modern Claims Awards “Major Loss Award” 2023
- Insurance Times Awards “Claims Partner of the Year” 2023
- CMSUK Awards “Clinical Case Manager of the Year” and “Case Manager Supporter of the Year” (TTN) 2021 and “Partnership Initiative” 2023
- The British Claims Awards (BCA) “Major Loss Award” 2021
- The Personal Injury Awards (PI Awards) “Rehab Provider of the Year” 2020
- British Insurance Awards (BIA) “Claims Initiative of the Year – Outsource Partner” 2019
- FSQS Registered
- Quality Management BS EN ISO 9001:2015 (European Certification Group)
- Information Security Management BS EN ISO 27001:2017 (Centre for Assessment)
- Cyber Essentials (InteliSecure)
- MTSP Code of Conduct
- Case Management Society UK
- IRCM Supporter
- Major Trauma Group
Environmental, Social and Governance
Setting the right standards, and meeting them
As a business we’re committed to conducting ourselves in an ethical, sustainable, and fair manner, using our position as a market leader to encourage and promote a positive impact on the wider community.Responsible for overseeing the delivery of our strategy, our Directors work closely with the Compliance, Quality and Expert Liaison Teams as well as all Team Managers across the business to implement market-leading best practices in all areas.Working together, using expert case management to empower recovery.
If you would like to learn more about our strategy in detail, please download our guidelines here.
Environmental
We aim to reduce our own impact on the environment, and help drive positive environmental change.
Social
We are focused on supporting charitable initiatives and making our business a great place to work for all our staff, promoting diverse and fair employment practices.
Governance
We maintain an ethical supply chain and are transparent and effective in our leadership, demonstrating governance and adherence to industry best practice. We also have an effective audit programme and internal controls to ensure we maintain industry best practice
Awards and Memberships
