As the summer starts to draw to a close and routines turn back to normality after the holidays, there’s always one event that extends the joy and brings an air of excitement to the working day: the CMSUK Awards.
This annual celebration is a wonderful opportunity to bring together likeminded professionals within the industry to recognise the people, organisations and teams who make such a difference across case management and rehabilitation.
An Award to Remember
This year’s theme centred on ‘Holding It Together: Resilience, Recovery and Professional Excellence’, reflecting on exactly what case management represents – strength, skill, collaboration and commitment.
The keynote speaker was Gail Porter, whose contribution to the event brought another dimension to what was already a very special occasion. Her talk was honest, personal, inspiring and, at times, incredibly funny. She had the room captivated and created a wonderful atmosphere to the celebrations.
CMSUK also included some refreshing and essential updates to this year’s celebration, including the development of the Virtual Case Manager of the Year category.
Virtual case management has become an increasingly important part of the profession. It demonstrates that excellent case management isn’t necessarily defined by being in the same room as the client. It’s about building essential relationships, listening, coordinating, problem-solving and ensuring that the right support is in place — wherever that support is delivered.
Having a specific category for Virtual Case Management gives recognition to the skills, adaptability and commitment required to deliver high-quality case management in a virtual environment.
And it gave deserving recognition to one of our own Desktop Case Managers, Lydia Moore.
Virtual Case Manager of the Year Winner
Virtual Case Manager of the Year winner at the CMSUK Awards, Lydia Moore
We’re proud to say that Lydia came home with the trophy for Virtual Case Manager of the Year at the CMSUK Awards – and what a well-deserved win it was!
Reflecting on her win, Lydia said:
“Some moments in your career stay with you forever. Winning Virtual Case Manager of the Year at the CMSUK Awards is certainly one of those moments for me. To be recognised amongst so many talented and dedicated professionals was a huge honour — and one that I feel incredibly proud of.
But I feel winning Virtual Case Manager isn’t just a celebration for me. The fact that CMSUK has a dedicated category now for Virtual Case Management acknowledges that virtual practice is an important and established part of modern case management — and that excellence can be delivered in many different ways.”
Having recognition for all aspects of case management, including the wider team and professional network behind every successful case is so important. Case management is collaborative and inclusive. The entire process involves so many different people, including injured clients, families, professionals and instructing parties, all working together towards better outcomes. They should be recognised for the essential work and commitment they dedicate to the industry.
That’s the focus of the CMSUK Awards, celebrating those within the industry who are going the extra mile every day to achieve better and successful future outcomes for individuals affected by personal injury.
What a fabulous day. What a wonderful profession. And what a privilege for one of our own team to be so deservedly recognised.
