We’re delighted to introduce you to ‘Phio Access’, the latest step in the journey towards digital provision of clinical rehab services, which has been rapidly accelerated by the pandemic, reducing the need for travel and face-to-face appointments.

Phio Access delivers a more convenient triage experience with better penetration of injured parties and a quicker route into treatment. The average cost for claimant physio is £450, but here at Corporé we typically reduce this to £350, or £250 through our stratified model, which takes a tailored approach to each case, with robust clinical governance and review preventing extended sessions. 

“Phio Access is a fantastic development, and it’s great that we’re able to make it available to the personal injury market for the first time,” said our inspiring, MD, Mark Stirrup. “It enables us to reach people who otherwise might not engage with the rehab process, and then to get them targeted treatment more quickly and conveniently.

“So it’s a great enhancement to the customer journey, as well as a great advantage to businesses needing to adapt to the post-reform world, when the need to manage large numbers of cases as cost-effectively as possible will only increase.

“Feedback from patients, clinicians, and providers is that remote treatment works well for everyone involved, and it’s here to stay.  We’re looking forward to rolling out more cutting-edge digital services during 2021 and beyond.”

Phio Access has been developed by EQL, also part of the handl Group portfolio, a collection of companies working together to provide expert witness, claims management and rehabilitation services for the insurance, healthcare and legal sectors.

It provides quick and easy access to a digital service, cutting out the wait between referral and treatment and boosting patient engagement, delivering an estimated 15% improvement in injured party penetration.

How it works:

• Rather than telephonic triage, patients click on a link and Phio Access identifies suitable care pathways for patients via a chatbot system that can be accessed on any web-enabled device.
• Patient information is then sent to Corporé's qualified healthcare professionals who review, approve and action any ongoing treatment, which may be:
  • no treatment required (as the injury will resolve itself without intervention)
  • a course of self-managed exercises at home with telephone support from a physiotherapist,
  • an appointment with a physiotherapist
  • an escalation for cases where there are significant barriers to recovery

To access our multi-award winning services or learn about how digital rehabilitation and triage can improve your customers’ rehabilitative experiences, contact us for a friendly chat.