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Case Study: Overcoming Adversity and Regaining Independence

Case Study: Overcoming Adversity and Regaining Independence

This case, expertly managed by our Clinical Lead and multi-trauma specialist Katherine Keenan, highlights the complexity of supporting someone with both physical and psychological injuries following a traumatic car accident. It demonstrates the importance of person-centred care, clinical expertise, and coordinated rehabilitation to achieve meaningful outcomes.

Background

Jason* was involved in a serious car accident in which the vehicle overturned. He sustained multiple physical injuries and developed significant psychological symptoms related to the trauma.

Previously employed as a carer, Jason’s role involved regular manual handling. After the accident, his physical limitations meant he could no longer work and was unable to explore alternative employment options.

Our Involvement

Corporé was appointed under Joint Instruction by an Insurer customer. Jason lived in the South of England, and Katherine was selected based on her experience with complex rehabilitation, multi-trauma injuries, and her strong background in mental health.

During the Initial Needs Assessment (INA), Katherine identified several factors affecting Jason’s recovery. He experienced persistent back pain rated as high as 9/10 on the Visual Analogue Scale (VAS), which impacted his ability to walk, stand or carry out day-to-day tasks. Despite having private physiotherapy before the referral, no improvement had been noted.

Jason also reported low mood, frustration, and anxiety related to driving. His high BMI limited access to key diagnostics such as an MRI scan, creating an additional barrier to progressing his rehabilitation.

Rehabilitation Approach

Katherine developed a holistic, personalised plan, informed by Jason’s medical records (shared with consent) and his personal goals.

Her interventions included:

  • Coordinating a dietitian and personal trainer with experience in supporting clients with back injuries
  • Arranging trigger point injections with a spinal specialist to help reduce pain
  • Referring Jason to a Clinical Psychologist for counselling to address his anxiety and low mood
  • Supporting his goal of returning to work by facilitating access to his local job centre, arranging career advice and interview preparation

Katherine’s ability to identify interconnected barriers and provide tailored, multi-disciplinary solutions played a key role in Jason’s progress.

Outcomes

  • Jason lost three stone, allowing him to undergo an MRI scan, which confirmed significant improvement and removed the need for further intervention
  • With reduced pain and improved mobility, Jason regained independence in daily activities
  • Counselling helped him overcome anxiety, and he completed therapy earlier than expected, feeling confident to travel again
  • He is now actively applying for jobs and has attended several interviews

“I am grateful for all of Corporé’s support with my recovery, and I am very happy with the outcome achieved.”

Injured Party, Jason

“We are very happy with Corporé’s input in this case and the alternate methods considered to ensure a good outcome that all parties were happy with.”

Insurer customer

 *Name changed for confidentiality 

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